Alliance Investments Real Estate LTD. Registered Office: Alliance House, Westpoint Enterprise Park, Clarence Avenue, Trafford Park, Manchester, M17 1QS Thereafter referred to as AIL
Updated On: 13th April 2021
How do we collect your personal data?
Personal data is collected and supplied by:
How do we use your personal data?
We use your personal data for tenancies and or property investments.
We use your personal data in the following circumstances and relying on the following lawful basis for processing:
Type(s) of data
Lawful basis for processing
To initially engage with you to discuss your requirements
Required to enter into a contract with you and to perform the contract.
Necessary for our legitimate interests (as we need it to enter into a contract with a third party, to check any details on our system that we already have for you from one of our appointed agents, or we need information about your property requirements and preferences to enable us (or our appointed agent) to best advise you).
To process and deliver your property requirement including third party service providers
Performance of contact with you.
Necessary for our legitimate interests (to recover debts due to us or as you are not a party to a contract).
To contact you in case of an emergency as a tenant of our portfolio
Necessary for our legitimate interests (as part of our contract with the tenant).
To respond to case enquiries and input to and defend against complaints
To comply with a legal obligation.
Necessary for our legitimate interests (to ensure that complaints can be responded to accurately).
To perform an affordability check
Required to enter into a contract with you
Necessary for our legitimate interests (as we need it to enter into a contract with a third party).
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
To comply with a legal obligation.
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise).
Legitimate Interest (to promote our products and services).
Change of purpose
We will only use your data for the purposes stated above, unless we reasonably consider that we need to use it for another reason.
Please note that we may process your data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We have put in place appropriate security measures to prevent your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your data to only those at AIL, advisors and third party service suppliers who have a business need to know.
We have put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Website Third-party links
AIL’s website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website we encourage you to read the privacy notice of every website you visit.
Who we disclose data to
Your data may be shared with third parties for the following purposes:
Type of recipient
Depending on your requirements, it may be necessary to share your data with third party specialists and service providers in order for us to manage the property and/or meet your requirements.
We work closely with our appointed agents and we may share information with them about you so that they can provide tailored services to you. We may also share information with them (including your feedback on properties) with regard to property viewings that we have conducted with you in place of the agent.
Regulators/Legal advisors/Credit agencies
Sharing of information may be necessary to fulfil our legal obligations as a regulated profession, to verify your identity and comply with Anti Money Laundering legislation, and otherwise co-operate with law enforcement, legal proceedings or regulatory authorities.
These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of your data, and to use your data only in the course of providing such services and in accordance with AIL’s instructions or legal requirements.
How long is your data retained?
Your data will only be retained as long as is deemed necessary for our business purposes.
You have the right to:
If you have any questions or complaints relating to how we use your personal data, or if you wish to exercise any of your rights regarding your personal data, please contact us by emailing group @alliance –investments.com or by writing to us. We will respond to you as soon as is possible. The length of time will depend on the type and complexity of the request, but you will receive a response no later than one month from the initial request.
Alliance Investments, 21/Floor, The Centrium
60 Wyndham Street, Central, Hong Kong